Banking Information Request
Steve Cooley, District Attorney
County of Los Angeles
District Attorney Steve Cooley is warning
consumers to be extremely wary of telephone calls requesting
sensitive banking information.
These “robo-calls” play recorded messages
that claim to be from major banks. The message states that there
is a problem with the “banking network” and asks call recipients
to verify account information, debit card numbers and/or credit
card numbers linked to their bank account.
Criminals use this information to take over
victims’ bank accounts, apply for credit cards or obtain cash
using victims’ legitimate debit card numbers and personal
identification numbers (PINs).
Attorney wants consumers to know that legitimate banks
and financial institutions do not call their customers to
request personal identifying information or discuss banking
Recipients of these calls should not
provide any information. They should contact the customer
service department of their bank in person, over a land-line
telephone or online after confirming their Internet connection
is secure and their normal security user name, password and site
keys have been displayed.
If consumers believe they are victims of
this fraud, they should contact local law enforcement.
December 27, 2011
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